Streamline the fulfillment process of your supermarket, specialty store, or warehouse.

Fulfillment Manager (FM) manages the process of fulfilling an order placed by a customer for store pick up, home delivery, or delivery to a drop-off point. The order can originate from the Internet, IVR, or a call center.

FM efficiently fulfills orders at the store, distribution site, or warehouse. In addition, FM has the ability to transfer an order from one site to another for delivery orders.

Fulfillment Manager Benefits:

• Reduces retailer operating costs
• Assures item and price accuracy
• Supports pick up, delivery, or drive-through customer service
• Tracks resource availability so tasks can be assigned accordingly
• Balances workloads between stores by evenly distributing orders

Contact us for more information on how our solutions can help you.

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