Community pharmacies are facing ever-increasing operational requirements to run a pharmacy due to HIPAA, higher volumes of orders, and increasing numbers of consumers. The community pharmacy's strong customer satisfaction level needs to be maintained while responding effectively to the demands of more prescriptions, and more consumers.

The most common contributing factor for medical errors is distractions. According to the National Community Pharmacists Association (NCPA), 47% of survey respondents said that distractions were a contributing factor. Other factors included workload increase at 24%, inexperienced staff at 17% and insufficient staff at 14%.¹

Ateb Solutions Can Help

Community pharmacies dispense 1.32 billion prescriptions annually. On average, each pharmacy processes 172 refills each day.

Ateb offers technology solutions that help community pharmacies affordably and effectively meet today's challenges of doing business. Our experience as the #1 U.S. provider of IVR solutions for pharmacies has allowed us to listen to pharmacists and understand how they operate to meet customer needs. Our technology solutions will help you meet the demands of running today's pharmacy while keeping the needs and expectations of your valuable customers your highest priority.

Ateb's community pharmacy solutions can help you effectively handle telephone calls into the pharmacy and meet the latest HIPAA patient privacy regulations by storing patient signatures electronically.

Contact us for more information on our solutions.

¹Source: U.S. Pharmacopeia. Based on 26,000 error records submitted to Medmarx database in 2001.

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