Pharmacy Line™ for Hospital Pharmacies

Reduce pharmacy calls with the automated call handling solution, Pharmacy Line.

Pharmacy Line Interactive Voice Response (IVR) solution automates telephone call handling in the pharmacy, providing patients and prescribers with 24-hour access to the Pharmacy, reducing the time the Pharmacy staff spends on the telephone and increasing overall pharmacy efficiency.

Pharmacy Line automates incoming calls from patients and prescribers 24 hours a day, 7 days a week for prescription refills, new prescription authorization, and much more. Ateb has installed Pharmacy Line in a variety of pharmacy environments, including chain pharmacies, community/independent pharmacies, hospitals, mail order pharmacies, and healthcare facilities. Ateb offers in-pharmacy and centralized Pharmacy Line configurations.

Ateb's Pharmacy Line solution can be activated with Multiple Languages, Status Inquiry, Fax, Opt-In Compliance and Outbound Notification. Pharmacy Line interfaces with most Pharmacy Management Applications.

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