Pharmacy Line™ for Independent & Community Pharmacies

Pharmacy Line plays a key role in the community pharmacy environment, serving as a valuable and strategic customer service tool.

Pharmacy Line Interactive Voice Response (IVR) solution automates telephone call handling in the pharmacy, providing patients and prescribers with 24-hour access to the Pharmacy, reducing the time the Pharmacy staff spends on the telephone and increasing overall pharmacy efficiency.

Ateb's IVR solution provides immediate access to pharmacy staff for patients or physicians, and additionally provides alternative options for the caller to quickly and accurately have their needs addressed.

According to a 1999 Consumer Reports survey, consumers rated community pharmacies as the best in America for their personal attention, speed and efficiency of dispensing. Ateb's Pharmacy Line solution helps a pharmacy better serve the needs of their patient and prescriber communities, and allows them to provide a higher level of patient care.

Ateb's Pharmacy Line solution can be activated with Multiple Languages, Status Inquiry, etc., and interfaces with most Pharmacy Management Applications.

Contact us for more information on how our solutions can help you.