Ateb's Customer Support Center provides a central point of contact for product problem resolution. Our goal is to solve your issues as quickly and efficiently as possible to help you accomplish your business goals.

Hours of Operation
Customer support is available Monday through Friday from 8am to 8pm Eastern Standard Time excluding holidays.

Messages left while live service is not available will be responded to by the close of business the next business day. Feel free to fill out our support form or call us at
1.866.388.5629.

In order to enhance our ability to quickly resolve any issues with your Ateb solution, please provide the following information when contacting our Customer Care Team.

• Pharmacy name, number, and phone number.
• An accurate, complete description of the problem including date and time of occurrence.
• Contact person to help recreate / work the problem (including phone number).
• Any recent configuration changes that may have been applied.
• A full description of any and all events occurring (external to the solution) at the time of the problem.
• Complete description of steps for recreating the problem and/or any available test cases.
• Any error messages that occurred at the time of the problem.

2008 Holiday Schedule

Holiday	Date
New Year's Day	January 1st
Memorial Day	May 26th
Independence Day	July 4th
Labor Day	September 1st
Thanksgiving	November 27th
Day after Thanksgiving	November 28th
Christmas	December 25th

Customer Survey
Tell us how we're doing. Fill out our Customer Support Survey.

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